If you purchased your jewelry under a different customer name (e.g., different last name), please indicate your name at the past reservation in the "Special requests" section.
Maintenance and Repair
Cleaning services are free.
If you wish to have your jewelry repaired, please describe the details (dislodged stones, cracked rings, etc.) in the "Special Requests" section.
Some requests may be chargeable depending on the condition.
This service is limited to MITUBACI TOKYO jewelry. Please note that we cannot accept maintenance for other companies' products.
Ring resizing
The first resizing is free of charge.
The resizing may take a few days in some cases
Please visit in person for precise size measurement.
The comfort of the ring changes by the seasons or even time. We recommend that you wear the ring for a while to see how it feels. If you are still concerned about the feeling, please make a reservation using this form.
